Jolie Mouse Jellycat

Professionally packed and fast shipping

We provide a variety of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and exact specifications. Before they are shipped, your goods will be thoroughly examined and secured. Everyday we deliver hundreds of packages to our customers across many countries. This shows that we're committed to being the largest online retailer in the world. There are distribution centers and warehouses in Europe as well as the USA.

Note: Orders that include more than one item are assigned a processing time according to the item.

Prior to shipping, our team will perform an extensive inspection of the products you have ordered. Today, the majority orders will be delivered within 48 hours. The estimated delivery time is 3 to 7 days.

Returns

The inventory is constantly changing and we do not control it completely because many parties are involved, which includes our warehouse and factory. Therefore, the actual inventory could fluctuate at any moment. Be aware that your order may be out of stock when your order has been made.

The policy is for 30 days. We are unable to exchange or refund your order if it has been 30 days from the date of purchase.

The item cannot be used, and it must be in its original condition. It should also be returned in the original packaging.